- Become less dependent on physical files and documents, which seem to hinder the process (the new operations manager is pushing for this idea)
- Standardize the testing and report writing processes
- Ability to change
- Adhere to scientific method in all departments (standardize data recording given to writers from technicians and hold the accountable>Additional Training on Network)
- Engaging Training platform on network
- Cross training between all sectors- Everyone knows what everyone does (there should never be only 1 person who knows a specialized job)
- Know where to find all data, records, instructions, etc….
- Create a workflow
- Create work events where employees join others outside of their department- group activities